Everything about the Remora Professional says quality, whether it’s the performance, the engineering or the controls – put it all together and you’ve got a heat pump that looks every bit as good as it performs.

Our unique partnership with the manufacturer of our Remora heat pumps allows us to deliver the performance and features our customers want, the result is a range of heat pumps that deliver exceptional COP and heating efficiency, the Remora Professional Inverter range introduces our first 14kW plug and play model and a new 35kW model at the top of the range.

Matching the Remora Professional’s performance, are the highest levels of British quality control and engineering, the powder coated steel case features a cut out fan grill adding to the already sleek and stylish design, the patented, flush fit touch control LCD screen is fully waterproof and requires no additional cover, the full colour display offers precise digital read outs and the heat pump is controllable via Wi-Fi using Smart Life App.

The build quality of the Remora Professional is backed by a four year parts and labour warranty and a ten year warranty of the compressor and heat exchanger (parts only after year four).

The Remora Professional features external control (subject to connection to a suitable Wi-Fi network), allowing remote access to the heat pump for changing parameters and diagnosing running issues, this removes the need for an engineer to attend site or for customers to self-diagnose issues, advanced parameters allow for all aspect of the heat pumps running to be tailored to your requirements.

The full stepless DC Inverter system allows the Remora Professional to be responsive and efficient, choose Boost mode to deliver fast heating, Silent mode for night time running, Eco for the most efficient running or simply leave in Smart mode for intelligent day to day heating or cooling of your pool or pond, all selectable at the touch of a button.

Our 8kW, 10kW and 14kW Remora Professional heat pumps come fitted with mains cable, RCD and plug as standard, making them suitable for outdoor sockets, the other models in the range will require electrical installation by a qualified electrician.

Key features

Four year parts and labour warranty and ten years on compressor and heat exchanger (parts only after year four)

Wi-Fi connectivity built-in – requires iOS / Android ‘Smart Life’ App (requires Wi-Fi network with suitable signal strength)

Preset modes; Boost mode maintains high heat output for fastest heating, Silent mode for night time running, Eco mode for most efficient running and the intelligent Smart mode for maximum flexibility

User-friendly high end touch screen controller, flush fitting colour LCD – watch video

High quality matt finish powder coated galvanised steel casing with integral fan outlet and heat exchanger inlets

8kW, 10kW and 14kW models come fitted with 2.8m mains cable and UK RCD plug

Power usage log shows how much energy has been consumed in each running mode

Advanced Parameters for full control of heat pump settings, running status and fault history

Automatic software update via internet (no need for engineer to callout to update)

External Control allows remote access to diagnostics and parameters for resolving setup issues and potential fault finding

Timer operation and secondary Silent mode timer, ideal for night time running

Heats and cools, set temperature selectable from 5°C to 40°C

Extended season model works down to -15°C, automatic hot gas defrosting

1½ inch / 50mm female glue socket water connections

High efficiency performance with advanced stepless DC inverter system that automatically controls the running speed of the compressor and the fan

Low noise airstream design for very quiet operation, average sound level <30 dB(A) at 10 metres

Stepless twin rotary inverter compressor and DC brushless fan motor

EEV throttling technology adjusts the gas flow and increases COP by up to 20%

Spiral Titanium heat exchanger is 40% more efficient than standard titanium heat exchanger

R32 gas for environmentally friendly operation

Winter cover included (excluding Professional 35)

Remora Professionals are ideally suited to Koi ponds

Wide range of set points from 5°C to 40°C (according to application)

1°C differential to restart

13A RCD plug on 8kW, 10kW and 14kW models allows you to plug units directly into outside sockets without need for additional electrical connections

Inverter model is suitable for all year round heating / cooling

Remote input for external third party thermostatic management

Your Bag

This is The Policy Area

This Area covers all of the Policies associated with Westcroft Koi to Protect Both Us here at Westcroft Koi but Also you The Customer that We Hold In High Esteme